The Greater Los Angels LIG looks forward to an exciting 2008 with many exciting programs planned. We look to grow the LIG and provide a place for IT Service Management professionals to develop their knowledge and network with other IT Service Management professionals. Our four Area Vice Presidents are energized and look forward to your participation. The GLA LIG is also excited about the 2nd Annual IT Cruise to Excellence that will be held in mid-May. Keep an eye out for information and available discounts

Upcoming Events:
April 9th - Planning and implementing the service desk function is one of the key fundamentals of providing high quality service and demonstrating value to business owners. During this presentation, Mark Galligan from Pacific Life will discuss his experience implementation experience. Kerry Plowman from BMC will share best practices that can be used during the implementation. This event will be held at Pacific Life, 700 Newport Center Drive, Newport Beach.

May 15th & 16th - IT Service Management Cruise to Excellence II - This years Cruise to excellence has been expanded to a two day event that will include sessions from internationally known speakers, Gartner Research and four workshops to improve your service management skills. Keep an eye for additional details.

Please click on the Events link to sign up for available events

If you are interested in joining or hosting the itSMF USA Greater Los Angeles LIG, please let us know by clicking on the Membership link and filling out the form. If you wish to be a Presenter, please click on the Contact Us link.