true 4 events@itsmfusa-gla.org 2009-06-24 Mel will speak about the challenges of ITIL adoption from a people perspective and provide some frameworks and approaches to improve organizational acceptance and adoption of new practices. 48 false Robert Half Int'l, 3633 Inland Empire Blvd, Suite 955, Ontario, CA 67 http://itsmfusa.org/gla-lig-meeting-the-challenge-cultural-change Mel Barracliffe The Challenge of Cultural Change false false false false false false false false false false false false